However, to find a contact in the existing list, only the first or last name, title and phone number can be searched here. The longer the list, the more often the search field is used in practice. This is the only overview of contacts that Teams provides. For each contact there is a selection of contact options. In the list view you can see the position and phone number next to the profile picture and name. You can also see from the description of Microsoft that this is all that is provided. To add a new contact, the option “Add contact” must be used. These contacts are added by each user himself – so it is not a central address book. In the area “ Contacts” the already existing Teams contacts are displayed in alphabetical order. Under “ Phone” you can see the people you have already been in contact with. If you want to call a new colleague, the known M365 users are suggested when you enter a name. In the “Calls” section there are two options: Phone and Contacts. These can be internal employees or external colleagues who also use M365. Here, Teams accesses the M365 users stored in Azure AD. The chat contacts are all those people who also use Teams or, for example, Skype for Business. In principle, there are two types of contacts in Teams, the chat contacts and the call contacts. In MS Teams or even Outlook there are only limited possibilities to search for contacts.įor a better understanding, we will briefly examine how contacts are organized in Teams and where the limitations lie.
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